:root {
  --paper: #f6f3ec;
  --paper-2: #eee8dc;
  --card: #fffdf8;
  --ink: #17160f;
  --muted: #5d594f;
  --line: #d9d1c1;
  --green: #1e4a3f;
  --green-2: #2f6b5b;
  --green-soft: #dfe9e3;
  --clay: #b4532c;
  --clay-dark: #8f3f1f;
  --gold: #c99a3b;
  --radius: 14px;
  --shadow: 0 1px 0 rgba(23, 22, 15, .04), 0 12px 32px -12px rgba(23, 22, 15, .18);
  --serif: "Instrument Serif", Georgia, "Times New Roman", serif;
  --sans: "Instrument Sans", system-ui, -apple-system, "Segoe UI", sans-serif;
  --mono: "IBM Plex Mono", ui-monospace, Consolas, monospace;
  --max: 1120px;
}

* { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; scroll-behavior: smooth; }
body {
  margin: 0;
  background: var(--paper);
  color: var(--ink);
  font: 17px/1.6 var(--sans);
  -webkit-font-smoothing: antialiased;
}
img, svg { max-width: 100%; display: block; }
a { color: var(--green); text-underline-offset: 3px; }
a:hover { color: var(--clay); }
:focus-visible { outline: 3px solid var(--gold); outline-offset: 2px; border-radius: 4px; }

.wrap { max-width: var(--max); margin: 0 auto; padding: 0 20px; }
.narrow { max-width: 760px; }

h1, h2, h3 { font-family: var(--serif); font-weight: 400; line-height: 1.05; letter-spacing: -.01em; margin: 0 0 .4em; }
h1 { font-size: clamp(2.6rem, 6.2vw, 4.6rem); }
h2 { font-size: clamp(2rem, 4.2vw, 3.1rem); }
h3 { font-size: 1.55rem; }
h1 em, h2 em { font-style: italic; color: var(--green); }
p { margin: 0 0 1em; }
.lede { font-size: 1.2rem; color: var(--muted); max-width: 40em; }
.eyebrow {
  font: 600 .78rem/1 var(--mono); letter-spacing: .12em; text-transform: uppercase;
  color: var(--green-2); margin: 0 0 1.1em; display: inline-flex; gap: .6em; align-items: center;
}
.eyebrow::before { content: ""; width: 22px; height: 1px; background: currentColor; }
.muted { color: var(--muted); }
.small { font-size: .9rem; }
.center { text-align: center; }

/* header */
.site-head { position: sticky; top: 0; z-index: 20; background: rgba(246, 243, 236, .9); backdrop-filter: blur(10px); border-bottom: 1px solid var(--line); }
.site-head .wrap { display: flex; align-items: center; justify-content: space-between; height: 64px; gap: 16px; }
.logo { display: inline-flex; align-items: center; gap: 10px; text-decoration: none; color: var(--ink); font-weight: 600; letter-spacing: -.01em; }
.logo-mark { width: 30px; height: 30px; border-radius: 8px; background: var(--green); color: var(--paper); display: grid; place-items: center; font: 400 1.25rem/1 var(--serif); }
.logo:hover { color: var(--ink); }
.nav { display: flex; gap: 22px; align-items: center; }
.nav a { color: var(--ink); text-decoration: none; font-size: .95rem; }
.nav a:hover { color: var(--clay); }
@media (max-width: 760px) { .nav a:not(.btn) { display: none; } }

/* buttons */
.btn {
  display: inline-flex; align-items: center; justify-content: center; gap: .55em;
  font: 600 1rem/1 var(--sans); padding: 15px 22px; border-radius: 999px; border: 1px solid transparent;
  text-decoration: none; cursor: pointer; transition: transform .15s ease, background .15s ease, box-shadow .15s ease;
}
.btn:active { transform: translateY(1px); }
.btn-primary { background: var(--clay); color: #fff; box-shadow: 0 6px 18px -8px rgba(180, 83, 44, .7); }
.btn-primary:hover { background: var(--clay-dark); color: #fff; }
.btn-dark { background: var(--ink); color: var(--paper); }
.btn-dark:hover { background: var(--green); color: var(--paper); }
.btn-ghost { background: transparent; color: var(--ink); border-color: var(--ink); }
.btn-ghost:hover { background: var(--ink); color: var(--paper); }
.btn-sm { padding: 10px 16px; font-size: .9rem; }
.btn[disabled] { opacity: .6; cursor: progress; }
.btn-row { display: flex; flex-wrap: wrap; gap: 12px; align-items: center; }

/* sections */
section { padding: 88px 0; }
.section-tight { padding: 56px 0; }
.band { background: var(--paper-2); border-top: 1px solid var(--line); border-bottom: 1px solid var(--line); }
.band-dark { background: var(--green); color: #eef3ef; }
.band-dark h2, .band-dark h3 { color: #fff; }
.band-dark h2 em { color: #f3c97a; }
.band-dark .eyebrow { color: #a9cdbf; }
.band-dark .muted { color: #bcd2c9; }
.band-dark a { color: #f3c97a; }

/* hero */
.hero { padding: 72px 0 80px; }
.hero-grid { display: grid; grid-template-columns: 1.15fr .85fr; gap: 56px; align-items: center; }
@media (max-width: 900px) { .hero-grid { grid-template-columns: 1fr; gap: 40px; } }
.hero .lede { margin-bottom: 1.6em; }
.proof-line { margin-top: 22px; display: flex; flex-wrap: wrap; gap: 8px 18px; font-size: .9rem; color: var(--muted); }
.proof-line span::before { content: "✓ "; color: var(--green-2); font-weight: 700; }

/* ID badge */
.badge-card {
  background: var(--card); border: 1px solid var(--line); border-radius: 20px; box-shadow: var(--shadow);
  padding: 0; overflow: hidden; max-width: 420px; justify-self: center; width: 100%; position: relative;
}
.badge-card .lanyard { height: 14px; background: repeating-linear-gradient(90deg, var(--green) 0 14px, var(--green-2) 14px 28px); }
.badge-top { display: flex; justify-content: space-between; align-items: center; padding: 16px 22px; border-bottom: 1px dashed var(--line); font: 600 .72rem/1 var(--mono); letter-spacing: .12em; text-transform: uppercase; color: var(--muted); }
.badge-body { display: grid; grid-template-columns: 96px 1fr; gap: 18px; padding: 22px; align-items: center; }
.avatar {
  width: 96px; height: 96px; border-radius: 16px; background: radial-gradient(circle at 30% 30%, #f3c97a, var(--clay) 70%);
  display: grid; place-items: center; color: #fff; font: 400 2.6rem/1 var(--serif); position: relative;
}
.avatar .pulse { position: absolute; right: -4px; bottom: -4px; width: 20px; height: 20px; border-radius: 50%; background: #3bb273; border: 3px solid var(--card); }
.avatar .pulse::after { content: ""; position: absolute; inset: -3px; border-radius: 50%; border: 2px solid #3bb273; animation: ping 1.8s ease-out infinite; }
@keyframes ping { from { transform: scale(.8); opacity: .9; } to { transform: scale(2.1); opacity: 0; } }
@media (prefers-reduced-motion: reduce) { .avatar .pulse::after { animation: none; } html { scroll-behavior: auto; } }
.badge-name { font: 400 2rem/1 var(--serif); margin: 0 0 4px; }
.badge-role { color: var(--muted); font-size: .95rem; margin: 0; }
.badge-stats { display: grid; grid-template-columns: repeat(3, 1fr); border-top: 1px solid var(--line); }
.badge-stats div { padding: 14px 10px; text-align: center; border-right: 1px solid var(--line); }
.badge-stats div:last-child { border-right: 0; }
.badge-stats b { display: block; font: 400 1.6rem/1.1 var(--serif); }
.badge-stats small { font: 600 .66rem/1.2 var(--mono); letter-spacing: .08em; text-transform: uppercase; color: var(--muted); }
.badge-foot { padding: 14px 22px; background: var(--paper-2); font: 500 .78rem/1.4 var(--mono); color: var(--muted); display: flex; justify-content: space-between; gap: 10px; }

/* demo call widget */
.demo { background: var(--card); border: 1px solid var(--line); border-radius: 20px; box-shadow: var(--shadow); padding: 26px; }
.demo-head { display: flex; align-items: center; gap: 14px; margin-bottom: 16px; }
.demo-head .avatar { width: 56px; height: 56px; border-radius: 12px; font-size: 1.6rem; }
.demo-head .avatar .pulse { width: 14px; height: 14px; border-width: 2px; }
.demo-status { font: 600 .75rem/1 var(--mono); letter-spacing: .1em; text-transform: uppercase; color: var(--green-2); }
.demo-status.live { color: var(--clay); }
.wave { display: flex; gap: 4px; align-items: center; height: 40px; margin: 8px 0 14px; }
.wave i { width: 5px; border-radius: 3px; background: var(--line); height: 8px; transition: height .12s ease, background .2s; }
.wave.on i { background: var(--clay); }
.transcript { font-size: .92rem; max-height: 170px; overflow-y: auto; background: var(--paper); border: 1px solid var(--line); border-radius: 10px; padding: 12px 14px; margin: 12px 0 0; display: none; }
.transcript.show { display: block; }
.transcript p { margin: 0 0 6px; }
.transcript b { font-family: var(--mono); font-size: .75rem; letter-spacing: .06em; text-transform: uppercase; color: var(--muted); margin-right: 6px; }
.demo-try { margin: 16px 0 0; padding: 0; list-style: none; display: flex; flex-wrap: wrap; gap: 8px; }
.demo-try li { font-size: .82rem; background: var(--green-soft); color: var(--green); border-radius: 999px; padding: 6px 12px; }
.demo-note { font-size: .8rem; color: var(--muted); margin: 14px 0 0; }

/* grids + cards */
.grid { display: grid; gap: 20px; }
.g2 { grid-template-columns: repeat(2, 1fr); }
.g3 { grid-template-columns: repeat(3, 1fr); }
.g4 { grid-template-columns: repeat(4, 1fr); }
@media (max-width: 900px) { .g3, .g4 { grid-template-columns: repeat(2, 1fr); } }
@media (max-width: 620px) { .g2, .g3, .g4 { grid-template-columns: 1fr; } }
.card { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); padding: 24px; }
.card h3 { margin-bottom: .3em; }
.card p:last-child { margin-bottom: 0; }
.step-num { font: 600 .78rem/1 var(--mono); color: var(--clay); letter-spacing: .1em; display: block; margin-bottom: 14px; }

/* stats */
.stat { border-top: 2px solid var(--ink); padding-top: 16px; }
.stat b { font: 400 3.2rem/1 var(--serif); display: block; margin-bottom: 8px; }
.stat p { color: var(--muted); font-size: .95rem; }
.stat cite { font-style: normal; font-size: .78rem; color: var(--muted); }
.stat cite a { color: var(--muted); }

/* roster */
.role { display: flex; flex-direction: column; gap: 10px; }
.role .tag { align-self: flex-start; font: 600 .68rem/1 var(--mono); letter-spacing: .1em; text-transform: uppercase; padding: 6px 9px; border-radius: 6px; }
.tag-live { background: #dff1e6; color: #1d6b3f; }
.tag-wait { background: var(--paper-2); color: var(--muted); border: 1px solid var(--line); }
.role .who { font-size: .88rem; color: var(--muted); }
.role .actions { margin-top: auto; padding-top: 8px; }
.role.featured { border-color: var(--green); box-shadow: 0 0 0 1px var(--green); }

/* job description */
.jd { list-style: none; padding: 0; margin: 0; counter-reset: jd; }
.jd li { counter-increment: jd; display: grid; grid-template-columns: 44px 1fr; gap: 14px; padding: 18px 0; border-bottom: 1px solid var(--line); }
.jd li::before { content: counter(jd, decimal-leading-zero); font: 600 .9rem/1.6 var(--mono); color: var(--clay); }
.jd b { display: block; }
.jd span { color: var(--muted); font-size: .95rem; }
.band-dark .jd li { border-color: rgba(255, 255, 255, .15); }
.band-dark .jd span { color: #bcd2c9; }
.band-dark .jd li::before { color: #f3c97a; }

/* timesheet */
.timesheet { background: #12110c; color: #e9e4d6; border-radius: 16px; padding: 22px; font: 400 .86rem/1.7 var(--mono); box-shadow: var(--shadow); overflow-x: auto; }
.ts-head { display: flex; justify-content: space-between; color: #9c9583; font-size: .74rem; letter-spacing: .1em; text-transform: uppercase; border-bottom: 1px dashed #3a372d; padding-bottom: 10px; margin-bottom: 10px; gap: 12px; }
.ts-row { display: grid; grid-template-columns: 62px 74px 1fr auto; gap: 12px; white-space: nowrap; }
.ts-row .t { color: #9c9583; }
.ts-row .k { color: #f3c97a; }
.ts-row .ok { color: #7fd1a1; }
.ts-row .warn { color: #f0a07a; }
.ts-total { border-top: 1px dashed #3a372d; margin-top: 10px; padding-top: 10px; display: flex; flex-wrap: wrap; gap: 8px 22px; color: #fff; }
@media (max-width: 620px) { .ts-row { grid-template-columns: 52px 1fr auto; } .ts-row .k { display: none; } }

/* compare table */
.compare { width: 100%; border-collapse: collapse; background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); overflow: hidden; font-size: .95rem; }
.compare th, .compare td { padding: 14px 16px; text-align: left; border-bottom: 1px solid var(--line); vertical-align: top; }
.compare thead th { font: 600 .75rem/1.2 var(--mono); letter-spacing: .08em; text-transform: uppercase; color: var(--muted); background: var(--paper-2); }
.compare td:first-child { font-weight: 600; }
.compare .us { background: #f1f6f2; }
.compare tr:last-child td { border-bottom: 0; }
.table-scroll { overflow-x: auto; border-radius: var(--radius); }

/* ROI calculator */
.calc { display: grid; grid-template-columns: 1fr 1fr; gap: 28px; align-items: start; }
@media (max-width: 820px) { .calc { grid-template-columns: 1fr; } }
.calc label { display: block; font-weight: 600; font-size: .92rem; margin: 0 0 6px; }
.calc .field { margin-bottom: 18px; }
.calc output { font-family: var(--mono); color: var(--clay); font-weight: 600; float: right; }
.calc input[type=range] { width: 100%; accent-color: var(--clay); }
.calc-result { background: var(--ink); color: var(--paper); border-radius: var(--radius); padding: 28px; }
.calc-result b { font: 400 3.4rem/1 var(--serif); display: block; color: #f3c97a; margin: 6px 0 10px; }
.calc-result p { color: #cfc8b6; font-size: .92rem; }
.calc-result .row { display: flex; justify-content: space-between; border-top: 1px solid #3a372d; padding: 10px 0; font-size: .92rem; }

/* pricing */
.plans { display: grid; grid-template-columns: repeat(2, 1fr); gap: 20px; align-items: stretch; }
@media (max-width: 820px) { .plans { grid-template-columns: 1fr; } }
.plan { background: var(--card); border: 1px solid var(--line); border-radius: 20px; padding: 30px; display: flex; flex-direction: column; }
.plan.main { border: 2px solid var(--green); position: relative; }
.plan.main::before { content: "Most spas pick this"; position: absolute; top: -13px; left: 26px; background: var(--green); color: #fff; font: 600 .7rem/1 var(--mono); letter-spacing: .1em; text-transform: uppercase; padding: 7px 10px; border-radius: 6px; }
.plan .price { font: 400 3rem/1 var(--serif); margin: 10px 0 2px; }
.plan .price small { font: 500 1rem var(--sans); color: var(--muted); }
.plan .onboard { color: var(--muted); font-size: .92rem; margin-bottom: 18px; }
.plan ul { padding: 0; margin: 0 0 24px; list-style: none; }
.plan li { padding: 7px 0 7px 26px; position: relative; font-size: .96rem; }
.plan li::before { content: "✓"; position: absolute; left: 0; color: var(--green-2); font-weight: 700; }
.plan .btn { margin-top: auto; }

.stack { background: var(--card); border: 1px solid var(--line); border-radius: 20px; overflow: hidden; }
.stack-row { display: grid; grid-template-columns: 1fr auto; gap: 16px; padding: 16px 24px; border-bottom: 1px solid var(--line); }
.stack-row span { color: var(--muted); font-size: .92rem; display: block; }
.stack-row .val { font-family: var(--mono); color: var(--muted); white-space: nowrap; }
.stack-row.total { background: var(--paper-2); font-weight: 600; }

.guarantee { display: grid; grid-template-columns: 120px 1fr; gap: 28px; align-items: center; background: var(--card); border: 1px dashed var(--green-2); border-radius: 20px; padding: 30px; }
@media (max-width: 620px) { .guarantee { grid-template-columns: 1fr; } }
.seal { width: 120px; height: 120px; border-radius: 50%; border: 2px solid var(--green); display: grid; place-items: center; text-align: center; font: 600 .7rem/1.3 var(--mono); letter-spacing: .1em; text-transform: uppercase; color: var(--green); padding: 12px; background: var(--green-soft); }
.seal b { display: block; font: 400 2rem/1 var(--serif); letter-spacing: 0; }

.seats { display: flex; gap: 8px; align-items: center; margin: 14px 0 0; flex-wrap: wrap; }
.seats i { width: 30px; height: 30px; border-radius: 8px; border: 2px solid var(--green); }
.seats i.taken { background: var(--green); }
.seats span { font: 600 .8rem/1 var(--mono); color: var(--muted); margin-left: 6px; }

/* FAQ */
.faq details { border-bottom: 1px solid var(--line); padding: 18px 0; }
.faq summary { cursor: pointer; font-weight: 600; list-style: none; display: flex; justify-content: space-between; gap: 16px; }
.faq summary::-webkit-details-marker { display: none; }
.faq summary::after { content: "+"; font: 400 1.5rem/1 var(--serif); color: var(--clay); }
.faq details[open] summary::after { content: "–"; }
.faq details p { margin: 12px 0 0; color: var(--muted); }

/* forms */
.form-card { background: var(--card); border: 1px solid var(--line); border-radius: 20px; padding: 30px; box-shadow: var(--shadow); color: var(--ink); }
.form-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 14px 16px; }
@media (max-width: 620px) { .form-grid { grid-template-columns: 1fr; } }
.form-grid .full { grid-column: 1 / -1; }
.form-card label { display: block; font-size: .85rem; font-weight: 600; margin-bottom: 6px; }
.form-card input, .form-card select, .form-card textarea {
  width: 100%; font: 400 1rem/1.4 var(--sans); padding: 12px 14px; border: 1px solid var(--line); border-radius: 10px; background: #fff; color: var(--ink);
}
.form-card textarea { min-height: 90px; resize: vertical; }
.form-card input:focus, .form-card select:focus, .form-card textarea:focus { outline: 2px solid var(--green-2); border-color: transparent; }
.hp { position: absolute; left: -9999px; width: 1px; height: 1px; overflow: hidden; }
.form-msg { margin: 12px 0 0; font-size: .92rem; }
.form-msg.err { color: #a32d2d; }
.consent { font-size: .78rem; color: var(--muted); margin: 12px 0 0; }

/* dialog */
dialog { border: 0; border-radius: 20px; padding: 0; max-width: 520px; width: calc(100% - 32px); box-shadow: 0 30px 80px rgba(0, 0, 0, .35); }
dialog::backdrop { background: rgba(23, 22, 15, .55); }
dialog .form-card { box-shadow: none; border: 0; }
.dialog-close { float: right; background: none; border: 0; font-size: 1.6rem; cursor: pointer; line-height: 1; color: var(--muted); }

/* footer */
.site-foot { padding: 48px 0 60px; border-top: 1px solid var(--line); font-size: .9rem; color: var(--muted); }
.site-foot .wrap { display: flex; flex-wrap: wrap; justify-content: space-between; gap: 20px; }
.site-foot a { color: var(--muted); }
.foot-links { display: flex; gap: 18px; flex-wrap: wrap; }

.prose h2 { font-size: 2rem; margin-top: 1.6em; }
.prose h3 { font-size: 1.3rem; margin-top: 1.4em; font-family: var(--sans); font-weight: 600; }
.prose li { margin-bottom: .4em; }

/* demo tabs + text chat */
.demo-tabs { display: grid; grid-template-columns: 1fr 1fr; background: var(--paper-2); border: 1px solid var(--line); border-radius: 999px; padding: 4px; margin: 4px 0 14px; }
.demo-tabs button { font: 600 .9rem/1 var(--sans); border: 0; background: transparent; padding: 10px; border-radius: 999px; cursor: pointer; color: var(--muted); }
.demo-tabs button[aria-selected=true] { background: var(--card); color: var(--ink); box-shadow: 0 1px 4px rgba(0, 0, 0, .1); }
.demo-tabs button small { font-weight: 500; color: var(--muted); }
.chat { height: 300px; overflow-y: auto; display: flex; flex-direction: column; gap: 8px; padding: 12px; background: var(--paper); border: 1px solid var(--line); border-radius: 14px; }
.bubble { max-width: 85%; padding: 10px 14px; border-radius: 18px; font-size: .95rem; line-height: 1.45; white-space: pre-wrap; overflow-wrap: anywhere; }
.bubble.agent { align-self: flex-start; background: var(--card); border: 1px solid var(--line); border-bottom-left-radius: 6px; }
.bubble.user { align-self: flex-end; background: var(--green); color: #fff; border-bottom-right-radius: 6px; }
.bubble.note { align-self: center; background: transparent; color: var(--muted); font-size: .8rem; text-align: center; }
.bubble.booked { border-color: #3bb273; box-shadow: 0 0 0 1px #3bb273; }
.typing { align-self: flex-start; display: flex; gap: 4px; padding: 14px; background: var(--card); border: 1px solid var(--line); border-radius: 18px; border-bottom-left-radius: 6px; }
.typing i { width: 7px; height: 7px; border-radius: 50%; background: var(--muted); animation: blink 1.2s infinite; }
.typing i:nth-child(2) { animation-delay: .2s; } .typing i:nth-child(3) { animation-delay: .4s; }
@keyframes blink { 0%, 80%, 100% { opacity: .25; } 40% { opacity: 1; } }
.chat-form { display: flex; gap: 8px; margin-top: 10px; }
.chat-form input { flex: 1; min-width: 0; font: 400 1rem var(--sans); padding: 12px 16px; border: 1px solid var(--line); border-radius: 999px; background: #fff; }
.chat-form input:focus { outline: 2px solid var(--green-2); border-color: transparent; }
.demo-try li[data-say] { cursor: pointer; }
.demo-try li[data-say]:hover { background: var(--green); color: #fff; }

/* grid children must be allowed to shrink (wide timesheet / tables scroll inside) */
.hero-grid > *, .grid > *, .calc > *, .plans > * { min-width: 0; }

/* header CTA: .nav a color must not override button colors */
.nav a.btn-dark, .nav a.btn-dark:hover { color: var(--paper); }
.logo { white-space: nowrap; }
@media (max-width: 420px) { .logo-text { display: none; } .site-head .btn-sm { padding: 10px 14px; } }

section[id] { scroll-margin-top: 72px; }